Return & Refund Policy
If you are not completely satisfied with your Ghost Slides online purchase, you may return them within 30 days of purchase.
For a refund, items must be unused and in their original packaging.
Please keep in mind that original shipping charges are non-refundable.
You can expect a refund within 1 week of receiving your return.
We refund to your original payment method when you use payment method on the purchase.
A refund confirmation email will be sent detailing your refund after your return has been processed. If you don’t receive any mail please check your spam mail. If you still don’t receive any mail, don’t hesitate to contact with us. We are happy to assist you.
It may take some time for your refund to be formally issued, if you haven't received after passing 7 days, check your bank account again before contacting your credit card issuer. Next, contact your bank because refunds often take some time to post due to processing delays. Please contact us after competing above steps.
If you want to exchange your product, you must inform us within 14 days. Please contact us if you have a color or style request so we can check our inventory.
If an item is damage, inaccurately described, or differs from the sample displayed, we will take corrective action. If you receive this type of items, you must need to inform us within 7 days.